Well I voted for Delta. I switched from AA to Delta as of May of 2005 and so did 90% of my family (all here in NYC).
I went through too many bad customer service experiences with AA. I know a job is just a job but AA's flight attendants are some of the rudest and unfriendly ones in the airline industry (to me that is). In the many times I've flown with Delta I have never encountered what I always did at AA. Eventhough the Delta FAs are upset because of wage cuts and everything they somehow manage to put on a smile and do a fantastic job. Maybe it might be because they are fresh to the market or something but I prefer their service over AA in the NYC to DR market.
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