Quote:
Originally Posted by twincactus
The problem you are having is that the DNS servers they gave you (the 196 numbers) are not working properly
|
That pretty much sums it up.
Who knows what went wrong with the "196" series DNS numbers?
They worked fine here for 4 years, then one day, just like that, everybody having the same intermittent speed problems at the same time.
My guess is that something is "broken" somewhere, and they can't be bothered to fix it, because the new DNS numbers work fine.
The problem is, they forgot to tell us that.
In the month 1/2 of calling Verizon to get the problem resolved, not one single rep ever offfered that tidbit of information.
Then, when the tech finally shows up, he inserts the new numbers, explains to me the old ones suck, and shrugs his shoulders as to why the reps don't give us the info.
Viva Verizon.