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  #508  
Old 01-03-2007, 08:12 PM
GIJ GIJ is offline
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Join Date: Jan 2007
Posts: 1
GIJ Level 1 (10)
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Having read most of the reviews, some bad and good I just hope the FC management pull out all the stops to iron out any teething problems before I travel on the 10 Feb.

Having experienced a bad trip last year with FC - HV Turkey, I will be reporting all problems to the FC rep as they happen and will make sure the rep fills in a customer compliant report each time.

Make sure the rep gives you a copy of the report as proof of your compliant.

Without the report FC UK will not ackowledge your compliant when you return back to the UK and any compensation offered may be limited.

If you do make a formal compliant to FC UK remember to decline the first offer of comphensation (our HV Turkey compliant took 5 letters and 2 months to resolve).

Just good basic info - Just in case!

Is anyone travelling in the 10 Feb it would be good to here from you.

We are all looking forward to this trip.