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Old 10-04-2007, 04:57 PM
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Robert Robert is offline
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Join Date: Jan 1999
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I'm going to go play with an Aster cable connection tonight, I'll post here what the results are. I'll run some trace routes, pings, speed tests etc.

Tomorrow someone in the office here will be all over Codetel trying to get them to respond, let's see how far we get.

Post your questions to Codetel in this thread.

1) Why are so many people experiencing problems with their DSL service?
Our message board has seen a very large increase in complaints over the past month.

2) Most complaints revolve around DNS issues and resolving websites.
What is the exact problem and what is the time line to fix it?

Most users have seen a downgrade in service, speed etc since the take over of Verizon.
What factors are causing this and has Codetel seen an increase in complaints?

3) What is the procedure for clients to claim a credit due to Codetel's failure to provide DSL service?

4) What is coming in the future, infrastructure and upgrade wise to the DSL service?

Last edited by Robert; 10-04-2007 at 05:02 PM.
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