In addition to calling Armas de Fuego, there is also a hotline to call @ *788.
I would also call Interior & Policia. I did and end of my problem. They were so helpful, magnificent. The person was even trying to speak English to make things clear.
Interior Policia
Control Armas Dept.
(809) 221-8964
(809) 686-6251 Ext. 2245
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