We had a watch stolen from our Hamaca room one year. We thought it was left in the safe. Anyway, we got security involved, filed a report, and from that day on the maid didn't speak to us.
If you've used the safes at Hamaca, there's a small area near the front of the safe where an item may get overlooked. We always check that area.
So, after we get home, we get a call from Hamaca that they found the watch "in the safe" - which of course they did not. Interesting.
Anyway, we have vacationed at the Hamaca since then and haven't had a problem.
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