mq, thanks for answering.
i hate to see
any profession maligned without specific info, hence my question.
any person who represents the charter airline should not be considered a travel agent. it's like the difference between an insurance agent and an insurance broker. one represents only one company, the other "represents" many.
a good travel agent will do anything they can (within reason
) to get you the best price and the best service. if they don't, you, as a consumer alway have the option of going elsewhere.
glad you enjoyed your trip, i hope the next one will be even better. [ less ------ (you fill in the blanks) interruptus, more action.]
mob