Hotel The Jardines
Went to Hotel Jardines as a result of perusing this thread. Upon checking in, I checked out various rooms and selected one for 1800 pesos. (not the cheapest but a decent room).
Went about my business and upon returning at night, after a long day, I could not get into my room.
They accused me of locking the door incorrectly (?????!!).
They could not get into the room.
I was hanging out.
I insisted that they break the lock, which they eventually did.
I said give me another room as the door on this one now cannot be locked.
They give me a room without a window. (the original room had a nice/normal window.
I don't take it.
They give me another room with a very low ceiling.
I don't want it.
Why should I get a worse room if they mess up? Why should I sleep in a room I would never have selected?
Well they say "if you want to pay more money we can give you a better room"
At this point the entire staff ...waiter..security guard..reception...so called manager...etc. are involved and I am very upset and tired but I cannot bring myself to accept the stupidness and injustice of the situation and pay more money or sleep in those ridiculous rooms.
1.5 hours later (after I asked them to return my money and I'll go somewhere else and they refused) I am about to succomb and sleep in one of the ridiculous rooms when in walks a guy and a cop.
The guy is a (?) manager.
We each tell our side of the story, he apoligises to me and gives me a decent room.
The new room is mabey 5% better than my original room and could not cost much more than the 1800 pesos I was paying. but those stupid heads could not see that it was appropriate to put me there.
Much aggravation and I will certainly never stay there again.
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