hello all
Its a sad day for many that work for Grupo Opus Gamma in Snatiago. We had to close down our office. We simply did not have the cash flow needed to maintain the production to compete locally with more experience centers such as NEarcom and other small-mid size centers. I appreciate all the help everyone gave my wife Karina and my self the last Year and some months.
After relocating to Santiago it would be very hard financially for my family to move back so my wife and I have decided to tryout the local employment arena.
Karina does not have a Cedula so this effort is mainly to help her get some employment.
attach is a copy of her resume
CALLE 17 NO.2 CERROS DON Antonio, SANTIAGO REPUBLICA DOMINICANA
PHONE (***)******* (***) *******∙ EMAIL∙
IVISKARINA@GMAIL.COM
IVIS KARINA LAGOS
OBJECTIVE: Lend My service to a company that is looking to expand their current market shares. The Ideal Position will be one that will allow me to utilize my experience in Hiring managing and training new staff to tackle new project.
EXPERIENCE:
Grupo Opus Gamma Santiago, DR
Quality Control/Project Manager February2007-Oct 07
As a project manager I was my sole duty to make sure that the sales team and supervisor adhere to the guides of the project. Some of my daily task where: Sales meting, double checking that sales where imputed properly in to our application software, Listening to all sales recording to double check that every one in my team was following the business process layout by the client. I also served as the project recruiter and HR manager. I am very familiar with local labor codes and have experience hiring staff for young companies.
Nearcom Santiago, DR
Quality Control January 2007
As Quality Control I made sure every sale was done properly, and within company compliances. Fallowed up with customers to ensure any questions they had were answered and helped solve any issues that arrived. By monitoring all agents during both shifts I helped them do a better job and be better sales agents. I also interview many prospects for the positions available, and did weekly evaluations.
First Magnus Financial Phoenix, AZ
Quality Control/ Loan Consultant July 04 – April 06
Provide customers with information and advice on their mortgage financial situation. Pre-underwrote mortgage notes and summated to whole sale underwriters to get approval for the loan officer in the team I worked with. I was responsible for send all the documentation to the clients and making sure that the client sent back the proper documentation for the completion of the mortgage process. In essence I was a Retail Loan processor.
Oasis Insurance Phoenix, AZ
Insurance Agent Jan 04-July04
It was my primary job duty to provide sales support and great customer service to our non-English speaking clientele. I underwrote their insurance policies, inspected vehicles and orientated customer on their rights and how to property utilize their insurance. I was trained to handle a large volumes of incoming calls since we had to provide customer service to existent clients and also provides quotes to interest prospects. I’ am proficient in various application software such as the ones provided by Progressive, Bench Mark and AIG.
Day Care Council of New York INC New York, NY
Assistant Coordinator Summers 2000-2003
Assistant coordinator for a not for profit organization on a project called Hit the Streets in which we delivered Health and Safety Kits to informal Day care providers in all five boroughs including Staten Island. Responsible for organizing daily activities and visits through a program called Street Finder, and city maps. Came up with logistic strategies for delivering the safety kits. Organized weekly meetings for two teams, and distributed clerical work to be done after the meetings, including mailing and fallow up calls to informal providers.
Century 21 Department Store New York, NY
Sales Associate Summer, 2001
Sales associate in the European department, responsible for helping customers find the items they were looking for, answered any questions they had regarding the merchandise, making the store environment as pleasant as possible for their shopping experience, and making sure they left the store satisfied.
SKILLS: Language: Fluent in written and spoken English and Spanish
Computer: Windows XP. Word, Power Point, Microsoft Excel
Excellent Leadership and Customer Service Skills, Great Listener
EDUCATION: Stony Brook University Stony Brook, NY
Bachelor in Psychology and Sociology December 2003
State University of New York at Cobleskill Cobleskill, NY
Associate degree in Social Sciences December 2001
References will be furnish upon request
Thank You all
Albin and Karina
(12)
Team leader Looking for Work
