need agency email for bank account fraud,Banco del Progresso

[zmth]

Opened an account with Banco del Progresso Feb. 2001 and everything was ok till about year or two ago. NOW they have discontinued my account.
In Spanish they reply with the english equivalent of " i am not a member of the bank, do not have an account !!! which is
"Usuario no es cliente del banco."By now my account balance should have been larger than ever which including all interest deposits more
than $18,000. I last made a withdrawel there Jan 2004. They ignore all requests. Even the same person who emailed me in 2001 giving my balance now
ignores. It is not a matter of dormant account as have periodic deposits.
I give detailed as anyone could of all personal info. etc. and either they ignore or the reply is "Usuario no es cliente del banco." Anyone know
of government agency to handle such fraud? There are none in USA as already tried- they only handle us affiliated banks.
Is there any agency in Dom. rep that can help and what is their email?

[azabache]

Sorry to hear about the problem with the Dominican Bank. I don't have any advice to offer at this time but I do know that you are not the only person who has fallen victim to this kind of fraud. I read about a similar complaint on another forum but this victim lost an amount much smaller than you have.
The perpetrators seem to pull this mainly on foreigners. Good luck to you.

[Beads]

If you have paperwork to show differently and this bank is still in business I would post as much bad information on this Bank all over the internet as possible and contact the US Embasy in the DR as well as the DR Embasy here and start shaking some trees. Let them know that your going to share your poor experience dealing with a dominican bank with everyone so they know not to put any money into them. This could work but if its doesnt at least you can warn as many people as possible so others dont have the same problem.

Thanks for sharing this information as im sure it was a difficult choice to come out in public and admit to.

[Hillbilly]

There is the Superintendencia de Bancos that can take a look at this case. There is also a Consumer Protection office in Santo 'domingo

As you know Banco del Progreso was in some trouble, i do believe..

HB

[Willie]

I could never understand in this day of modern technology and communcation, why people would put money in a bank in a third world country where protections are non existant.

At least in the US there is FDIC.

Sorry to hear about your loss though.

Willie

[BushBaby]

It would appear from the answer given to the same poster in the LIVING forum, that there may NOT be a scam here at all. (See http://dr1.com/forums/showthread.php?t=50768).
The account MAY have become a dormant one just because he/she had not been in to make any transactions & was only relying on the monthly interest due on the account to keep it active! See Lambada's response in the LIVING forum & try to get in to SEE the bank rather than trying to do it via e-mail. If this is impossible (i.e. you are not in the country) ask Customer Services if you can arrange for someone with your 'Power of Attorney' to go in & do the re-activation for you. As Conchman says though, "Choose your lawyer/friend (to act on your behalf) with great care!!" ~ Grahame.

[zmth]

CAn assure you it is not dormant account as interest payments have been from outside sources commercial paper account - about $600/month atleast i am assuming they have been made. anyway evenwithout that i was there personally only about 2yrs ago. who ever heard of a bank account becoming dormant in only 2 years. it should be atleast 5 yrs.

[BushBaby]

Originally Posted by zmth

CAn assure you it is not dormant account as interest payments have been from outside sources commercial paper account - about $600/month atleast i am assuming they have been made.

FIRST, you need to confirm that those interest payments WERE paid into your bank account by checking with the financiera or whatever. NO payment in would indicate a definite "Dormant account".

Originally Posted by zmth

anyway evenwithout that i was there personally only about 2yrs ago. who ever heard of a bank account becoming dormant in only 2 years. it should be atleast 5 yrs.

Following the BanInter collapse (plus others) new rules have been installed at banks & YES, this has been in the last two years. Accounts go 'Dormant' if not utilised (banking on line enquiries & automatic account interest accumulation do not constitute "Using" the bank regrettably) within a 3 month period - sometimes less. Sorry, the DR is NOT the same as Europe &/or US in it's banking rules so you will not be able to claim mistreatment by the bank for the reasons you have mentioned above.

Please, before you go bad mouthing any bank down here (especially Banco del Progresso who are TRYING to be professional right now), check fully that your account has been receiving the interest you were expecting. I have a contact or two who might be able to assist in finding the truth out for you so you can e-mail or PM me if you would like them to look into it for you. Tell me who the financera is as well in the PM, I might know them & will be able to check if your interest has been made by them or added directly to your account with THEM for compounding (which is the norm here unless you clearly specify otherwise!).

In case Lambada does not find time to get back to you - it WAS Banco del Progresso she was refering to, she has had an account there for several years & went through EXACTLY the same scenario about 4/5 months ago if my memory serves me right (& it normally does not). The "problem" was sorted with a visit, a few smiles, good humour & re-activation of the account. ~ Grahame.

[Lambada]

Originally Posted by zmth

who ever heard of a bank account becoming dormant in only 2 years.

Me. It is 6 months with Progreso. See my other post.

[rellosk]

For some reason this poster has posted this (or a similar) question in four different forums. I suggest than any answers to his questions be done in this thread.