Problems with Indotel

[BF1]

I would like to know if I'm the only one having problems with Indotel, my problem is actually with Codetel, but I file a claim 7 months ago and despite several meetings with them, they always says they are too busy to issue a sentence or it is almost ready and so on. Is it normal? If somebody has a similar problem please contact me.

[rubio_higuey]

That's strange, I have only had good experience with Indotel, even though I resolved the problem with carrier (cable company) before Indotel got involved too deep. But on entry level, I have had good experience with them.

Maybe you can contact SEOPC (Secretaria de Estado de Obras Publicas y Comunicaciones).

[BF1]

I had good experience with them too (against Tricom and Verizon), but that was a few years ago, when Carlos Slim was in Mexico and José Rafael Vargas working in television.....