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  #1  
Old 02-13-2009, 08:21 PM
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Join Date: Apr 2007
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catch Level 1 (10)
Default employee has to make good ??

If a employee working in a hotel makes a honest mistake, giving a customer back to much change , is he required to make up the difference . the owner says he will deduct it from his pay. it was a thousand peso mistake . thanks all
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  #2  
Old 02-13-2009, 08:57 PM
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Join Date: Jan 2004
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BabyBlu Level 1 (43)
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Good question, I'm interested in hearing the answers as well. At a gas station I had asked for $500 pesos regular gasoline, and I don't know the guy wasn't listening or what, he put $1,100 in my car and then demanded I pay him the difference. He was insisting I give him a credit card and I told him "no, I don't have it" and I didn't. The funny part about it was that I paid him the $500 peso before he pumped the gas. He said he was going to report me to the police, because he was going to have to pay the difference and I said fine, and left. Maybe if I had the cash on me I might have paid it, but I was not about to pay for his mistake.

Now on the otherhand if someone gives me more change than they were supposed to, I would definetly give it back as it wasn't mine to begin with but to pay for their mistakes with MY money?? No, don't think so
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  #3  
Old 02-13-2009, 11:36 PM
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Join Date: Jan 2009
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Mack Level 2 (85)
Question Who pays for the mistake

BabyBlu,
Your situation is an easy resolve whether it comes out the employee's pocket or the pocket of the business owner.
It is simply this; the employee
Quote:
put $1,100 in my car
when you
Quote:
had asked for $500 pesos regular gasoline
An honest mistake.
You don't have the money to pay at the time?
You go to the nearest ATM withdraw the money and return.
You don't have $1,100 pesos in your bank account?
When you do you return and pay what you owe.
You'll never be by that way again?
You mail it.
You did neither?
You stole the gas.
Mack.
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  #4  
Old 02-14-2009, 12:27 AM
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Join Date: Feb 2008
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b.batista Level 7 b.batista Level 7 b.batista Level 7 b.batista Level 7 b.batista Level 7 b.batista Level 7 (559)
Default

Quote:
Originally Posted by catch View Post
If a employee working in a hotel makes a honest mistake, giving a customer back to much change , is he required to make up the difference . the owner says he will deduct it from his pay. it was a thousand peso mistake . thanks all
Simple question and simple answer. If the employeee does not pay for the mistake then the owner has to pay and you need only ask yourself who made the mistake, the owner or the employee. So who should pay for it, the person who made the mistake or some innocent person that wasn't even there. If that employee makes an innocent mistake and hits a car with his car on the way home, who should pay for it, him or his boss or someone else maybe the person he hit? What type of foolish question can this be to ask who should be made to pay for a person who made a mistake. The person who made the mistake of course.
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  #5  
Old 02-14-2009, 01:25 AM
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Join Date: Mar 2004
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Lambada Level 9 Lambada Level 9 Lambada Level 9 Lambada Level 9 Lambada Level 9 Lambada Level 9 Lambada Level 9 Lambada Level 9 (1003)
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In BabyBlu's case an alternative solution might have been to get the gas station employee to syphon out the excess fuel, so that she ended up with the RD$500 she wanted & the gas station got their fuel back. Which would also mean measuring what came out to make sure what stayed in was RD$500 worth. In other words, provide a solution as to how someone can rectify their mistake. I know, it takes time but it is often the sort of lesson which sticks in someone's mind.
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  #6  
Old 02-14-2009, 02:00 AM
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Join Date: Aug 2008
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Mason3000 Level 2 (98)
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Forget legality, do the right thing and give the RD $1,000 back. You acknowledge it was mistake. It ain't right no matter who pays for it, but I suspect you know that.
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  #7  
Old 02-14-2009, 08:37 AM
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catch Level 1 (10)
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peope please Im not the person who got a suprise of an extra 1000 pesos . I know right from wrong . I also know in the u.s .(sorry thats all i have to compare it to) when you count out your draw at the end of the day and your short ,you dont make it up . Sureif it happens a few times you would lose your job . sorry for the foolish question, but if i dont no should i guess or ask people that know more about the dr and its customs ( that thousand pesos is alot of money to my friend)
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  #8  
Old 02-14-2009, 04:16 PM
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badpiece33 Level 7 badpiece33 Level 7 badpiece33 Level 7 badpiece33 Level 7 badpiece33 Level 7 badpiece33 Level 7 (634)
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Quote:
Originally Posted by BabyBlu View Post
on the otherhand if someone gives me more change than they were supposed to, I would definetly give it back as it wasn't mine to begin with but to pay for their mistakes with MY money?? No, don't think so
But I will drive to the end of the world on their mistake if they put to much gasoline in the car.
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  #9  
Old 02-14-2009, 04:27 PM
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sweetdbt Level 2 (89)
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You were at fault as well by not paying attention. Since one of the oldest tricks in the DR book is to not reset the pump before dispensing gas, one should ALWAYS watch to be sure this is done, and then it just makes sense to watch and make sure they don't put in more than you ask for. I see virtually no difference between this and the incorrect change scenario. You have the gas. You owe them the money.
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  #10  
Old 02-14-2009, 04:40 PM
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Join Date: May 2006
Posts: 331
cuas Level 1 (47)
Default

Here in NY my foster daughter had to put $15.00 missing in the cash register while she was in training. She quit, did not like it.
I worked as an accountant in the DR/SD many, many years ago.
Caja chica-any money missing-it must be replaced by the employee.
Cash register-employee must replace the money.

Not all companies have the same rules.
Any where, any cashier give me extra I returned it. If I am in the supermarket and the cashier do not scan a product, and I notice it at home maybe I will keep it because it goes to misc. but if money I go back to return to money because it will hurt the cashier pocket.

Last year I went in a group to take the boat around NY. My sister paid with a 100 dolar bill. The cashier gave her in her change the 100 dollars bill back. Immediately I said give it back. I told my sister you will have a nice good sleep tonight.

In the case of the gas station, if I do not have the money I will tell the worker I will come back maybe next week. Imagine 600 pesos off his little paycheck.
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