High-speed Internet in Santo Domingo

Rimmyrimrim · #1 08-02-2006, 02:35 PM

Hi, First-time poster. I am moving to Santo Domingo next week, and will be there two years. I want high-speed internet in my apartment. I have searched extensively throughtout the forums for an answer but have not found a good one. Here's my question:

In Santo Domingo, Verizon, Tricom, and Aster provide "high-speed" internet. I have researched the prices and everything at their respective web sites. My question is, which is the best? and which is the most reliable? and which is the fastest?

Thanks so much to all replies!

Tim

Robert · #2 08-02-2006, 02:37 PM

Verizon. They offer upto 1.5MB. They are the biggest, have the best infrastructure and also by far the most users. Have been using them since 97.

nyteryda3 · #3 08-02-2006, 09:35 PM

Verizon is the best, but at the same time, most expensive. You can sacrifice quality(customer service, not having connection sometimes) and pay less with Aster which is what I have. I save a significant amount of money with Aster rather than Verizon DSL. Aster has a cable connection, not DSL.

fightingirish · #4 08-04-2006, 04:18 PM

Verizon has customer service??

I havent seen it. I moved here a month ago and have been trying to get internet access in my apartment the whole time. Still nothing. (Im typing this in a hotspot I found in the DR1 archives!)

There is a verizon office two blocks from my apt and I have gone in four times a week, for about three weeks straight. I want to strangle every single one of them!

Evidently they dont want my business, they dont want my money. Ive never, ever seen customer service this bad and incompetent.

Well, actually, I shouldnt say incompetent. I guess they are very competent in not doing business with extranjeros. They required proof of employment and a personal reference even to begin. So I provided the requisite phone numbers.

They rejected my application without explanation.

Second try. I vetted my boss and my reference, told them what to expect. Verizon never called, told me they did, and rejected my application.

Third try. Verizon never called my references, never called me, but told me that my case was rejected because they couldnt get in touch with me. Mind you, I had my cell phone on my 24/7 and lived two blocks away.

Fourth try. Verizon requested a letter from my employer. I got it, in the pouring rain. The next day I was rejected. The letter didnt have a seal on it.

Fifth try. Verizon told me that they called my workplace and spoke with a woman named Evelynn who failed to confirm that I work there. "Evelynn?" I asked. "There's no one by that name. What number did you call?" They answered with my ownng cell number.

Sixth try. I personally got my boss on the line, handed the phone the Verizon woman, made her acknowledge that indeed I was employed. Made her call the credit office and tell them so. Now she is supposedly setting up the meeting whereby the technicos will come "check" my building. I have a small suspicion it wont work out....

This is all just to get a freaking land-line, through which I can get internet access!

ARrrgh. Its infuriating. Is it all a ploy to sell more Presidente? Cause Ive been drinking a lot more!

Does anyone on board *work* for Verizon?

jaguarbob · #5 08-04-2006, 08:48 PM

Quote:

Originally Posted by Rimmyrimrim

Hi, First-time poster. I am moving to Santo Domingo next week, and will be there two years. I want high-speed internet in my apartment. I have searched extensively throughtout the forums for an answer but have not found a good one. Here's my question:

In Santo Domingo, Verizon, Tricom, and Aster provide "high-speed" internet. I have researched the prices and everything at their respective web sites. My question is, which is the best? and which is the most reliable? and which is the fastest?

Thanks so much to all replies!
I live in zona colonial,have had verizon for a few years with no problems at all...never have had it off...and got it installed in a couple weeks if I remember...was not too long...
I pay about 3000 pesos a month which includes the phone bill..
bob

Tim

I live in zona colonial,have had verizon for a few years with no problems at all...never have had it off...and got it installed in a couple weeks if I remember...was not too long...
I pay about 3000 pesos a month which includes the phone bill..
bob

Rimmyrimrim · #6 08-07-2006, 08:36 PM

Any comments on Tricom internet service?

Chris · #7 08-07-2006, 08:44 PM

Quote:

Originally Posted by Rimmyrimrim

Any comments on Tricom internet service?

Yes, don't use it.

narias · #8 08-07-2006, 08:50 PM

I would second fightingirish's opinion regarding Verizon's service. I got them for my office with one of those business plans and for my house (no other choices available in either location).
At both locations the internet service goes down every couple of weeks and it takes 2 days' worth of calls to get it back. They still charge me for the entire month though :-)

Rimmyrimrim · #9 08-07-2006, 09:13 PM

Quote:

Originally Posted by Chris

Yes, don't use it.

Why shouldn't I use Tricom?

Robert · #10 08-07-2006, 09:17 PM

Quote:

Originally Posted by Rimmyrimrim

Why shouldn't I use Tricom?

I haven't heard anything good about it.

But hey... feel free to get it and post your experiences here.