Codetel DSL problems

Adrian Bye · #1 10-02-2007, 05:21 PM

As referenced in other threads, Codetel Flash (DSL) from Santiago has been unreliable lately. I find many websites slow at times, including Youtube and DR1.

I have tested this with my private proxy server. Anytime a website is running slowly if I access the website via my proxy server it works. This happens because my proxy server is on one of codetel's fast routes to the USA. Therefore my proxy server can route the connection for me instead of using Codetel's routes which are temporarily unreliable.

This problem has been for some time now and its affecting access to lots of major websites as well as VOIP.

Has anyone tested Tricom's DSL internet? Are there other DSL options out there? Or some other workaround? Since Codetel has been sold are things going to get worse?

Adrian

Rocky · #2 10-02-2007, 05:25 PM

Quote:

Originally Posted by adrianb

As referenced in other threads, Codetel Flash (DSL) from Santiago has been unreliable lately. I find many websites slow at times, including Youtube and DR1.

I have tested this with my private proxy server. Anytime a website is running slowly if I access the website via my proxy server it works. This happens because my proxy server is on one of codetel's fast routes to the USA. Therefore my proxy server can route the connection for me instead of using Codetel's routes which are temporarily unreliable.

This problem has been for some time now and its affecting access to lots of major websites as well as VOIP.

Has anyone tested Tricom's DSL internet? Are there other DSL options out there? Or some other workaround? Since Codetel has been sold are things going to get worse?

Adrian

I don't know if Tricom could be better, but I agree that Codetel has been awful for the last month or two, and yes, I expect it to get worse.
Everyone said that the new owners would just run it into the ground while milking it for all they could, and it appears to be true.

J D Sauser · #3 10-02-2007, 10:18 PM

POP: Well awful, not really. Sometimes it times out requests and so forth... One morning it was really bad. But overall, I am quite content.
Interestingly, skype seems to work well, even when web page requests fail.
But yes, the problems have been on and off for about the last 2 months.
Speed, when it works fluently, is somewhat higher than it used to be. I can now talk on skype, browse and have a file on skype's internal exchange on up or download without loosing the conversation (sound) quality.
So, it not as good as it used to be... but sometimes better... es la isla de las maravillas, ya tu sabe!

... J-D.

Adrian Bye · #4 10-03-2007, 11:24 AM

Codetel has several main links to the island. If one or two of them are down, then the others have to carry the load. For some services, such as skype this may not present as much of a problem because its a distributed service. But for others like DR1, it will mean we get very slow access at times.

If anyone has tested a non-codetel DSL provider, please tell us about your experience.

Adrian

Rocky · #5 10-03-2007, 11:28 AM

Quote:

Originally Posted by adrianb

Codetel has several main links to the island. If one or two of them are down, then the others have to carry the load. For some services, such as skype this may not present as much of a problem because its a distributed service. But for others like DR1, it will mean we get very slow access at times.

If anyone has tested a non-codetel DSL provider, please tell us about your experience.

Adrian

Haven't performed any special tests, but I can tell you that I have the same problem as you and I interpret it the same as you.

Robert · #6 10-04-2007, 11:06 AM

I'm going to get someone to start poking around at Codetel today. Let's see if we can produce a news story based on our readers posts and feedback from Codetel.

I know the director of customer services, I'll see if I can get some input from her.

Rocky · #7 10-04-2007, 11:09 AM

Quote:

Originally Posted by Robert

I'm going to get someone to start poking around at Codetel today. Let's see if we can produce a news story based on our readers posts and feedback from Codetel.

I know the director of customer services, I'll see if I can get some input from her.

Go get'em, Robert.
We would be eternally grateful.

Adrian Bye · #8 10-04-2007, 11:18 AM

Robert, getting a story out there on this would be most excellent. If you need a comment for the story, I'd be happy to provide one.

Have you seen these issues in Santo Domingo?

Adrian

Squat · #9 10-04-2007, 11:25 AM

Quote:

Originally Posted by Robert

Let's see if we can produce a news story based on our readers posts and feedback from Codetel.

As much as I enjoy beetching about Codetel in general, the "internet flash" service they provide in Las Terrenas is just like any other day... I haven't experiment any lower speeds... I participated in the other thread too, for more info...

Rocky · #10 10-04-2007, 11:27 AM

Quote:

Originally Posted by Squat

As much as I enjoy beetching about Codetel in general, the "internet flash" service they provide in Las Terrenas is just like any other day... I haven't experiment any lower speeds... I participated in the other thread too, for more info...

You never have problems with DR1 pages loading up slowly?
If not, maybe you could tell us what your network settings are, just in case yours are different than ours.