Need help. Abuse from CODETEL/CLARO.

[franco]

Humillación y burla de parte de CODETEL/CLARO

Please read the story about what happening to us with CODETEL.

Dear Carlos Slim

If you have any resource where you can publish a link to our blog, I will really appreciate.

Living here for 6 years, never seen anything like this. Verizon was not perfect, but not even close as bad as Codetel/CLARO.

[sylindr]

i will be needing interenet and telephone in the end of September, are there other options besides these guys?? I am in PUerto plata

[ffritz]

You'll be lucky Syl - beware the Codetel van on the street - it means your phone & internet are about to be messed up by some incompetant!

[sylindr]

Originally Posted by ffritz

You'll be lucky Syl - beware the Codetel van on the street - it means your phone & internet are about to be messed up by some incompetant!

lol....that's what i hear, it will be interesting i am sure, oh well i have nothin but time!!

[Chip]

FYI, Verizon customer service and competence were no better. I had similar problems with them as well.

General incompetence is just par for the course for businesses here in the DR.

[suarezn]

She must really...really want this 5.0 mbt/s speed...I wouldn't go through all that just to get a faster download. Calling every day (twice a day) for one month? wow....

[Lambada]

Originally Posted by franco

If you have any resource where you can publish a link to our blog, I will really appreciate.

franco, send it to his website
. Carlos Slim Helú .

Click on 'comments' for the online form.

Then go to each of his charitable foundations, there is a list of 9 here
. Carlos Slim Helú .
and send it to each of those which you can contact.

Good luck to you!

[Bayx-**]

Dear Franco,

These types of issues are very common here in DR. I went through the same mess when I had the service installed in my house and I was not looking for high speed internet.

Good Luck and I hope that you do get a positive answer back

[franco]

Originally Posted by Lambada

franco, send it to his website
. Carlos Slim Helú .

Click on 'comments' for the online form.

Then go to each of his charitable foundations, there is a list of 9 here
. Carlos Slim Helú .
and send it to each of those which you can contact.

Good luck to you!

I did, thank you! Also posted on his Forbes page.

[richmex]

If you think that's bad, Carlos Slim has owned Telmex in Mexico for years, and he has done a good job keeping out the major telephone companies from Mexico up to 2004. This guy has made his money on the backs of the poor people in Mexico, He charges from your home phone to call the U.S. which is right next store, close to a dollar a minute.