We booked three tours through Coco Tours: Puerta Plata & Sosua shopping, Paradise Island and the Outback through Riu Bachata resort. Our friends, who were staying at Playa Dorada found a company who gave the same tours at a cheaper rate. We cancelled two tours with Coco Tours, and they were excellent about it. They gave a full refund with no problem whatsoever. In two weeks at DR we met only fair, reasonable, friendly people. Everyone far exceeded our expectations, and we can hardly wait to go back!! Sometimes you have to take the bad to get to the good .... Paradise Island (and the snorkeling there), in my opinion, is worth a 5 hour bus ride ... Heck, it's worth a 10 hour bus ride!!! If I could reach Paradise Island by a 10 hour bus ride from my home, I'd be there every weekend! It's all in how you view things. Sounds like El Tour is one outfit to avoid, however it would be interesting to hear their side of the story.
Give DR another chance ... it deserves it, and if you meet nobody other than Hillbilly while you are there, then you'll have met one of the best people on DR, so you'll be able to count yourself lucky!
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