PUJ Airport Bandido's the scam starts again

Hlywud · #1 11-28-2005, 07:49 PM

They seem to be back at it again it PUJ, the Skyservice check in people at the airport bilking many for overweight luggage. People complained to no avail, I saw as many as 5 in our line hit by their scam.

My daughter was nicked for $45 US, she was 2kg overweight leaving Toronto and was not charged, they had 3 seats on the plane so 60 KG allowance. She had a 3 year old and eight month old, loads of diapers, 3 cans of baby formula, a case of baby food (30 jars) two boxes of cereal and yogurts. Along with a supply of crayons, coloring books etc which she gave to her maid.

All of this food was used up and she purchased 2 small gifts that might have weighed 1 pound tops for both, she had left over about a dozen diapers (lightweight) and a couple of bottles of formula for the flight home.

They insisted that she was 8KG overweight and did not want to give a receipt for the overweight payment, she insisted and finally got one. This is an absolute scam as I saw what she took and watched as the employees toes was on the backside of the scale behind the luggage. My protest fell on deaf ears.
I then spent the next 2 hours speaking to people in the terminal and found more than a dozen in the similar situation.

Emails will be flying into Skyservice very soon about this scam. They were through it before now again it begins.

Hlywud · #2 11-30-2005, 03:19 AM

Just be warned it is happening

rellosk · #3 11-30-2005, 08:37 AM

Who is Skyservice? I thought the airlines were the ones who weigh the luggage.

AnnaC · #4 11-30-2005, 09:07 AM

Ed skyservice is a charter airline out of Canada

Wud on their website it says $7 per kg over 20 kg per bag. 60kg total in her case.

Maybe their scales are wrong?

http://www.skyserviceairlines.com/en...asp#overweight

I've worried over my carry on but they didn't even weigh it but that was in POP

DominicanScotty · #5 11-30-2005, 12:00 PM

That "Wud" stated the employee had her toe on the backside of the scale. Nothing wrong with the scale!

AnnaC · #6 11-30-2005, 12:11 PM

I shouldn't read so early in the morning

Hlywud · #7 11-30-2005, 05:25 PM

Skyservice replied and will investigate, 6 to 8 weeks is what they asked to wait, I will be back there in 8 weeks but will fly another airline.
Anna you are correct 20 kg per person, may daughter had 3 paying passengers 60 kg. She was 2 kg over in Toronto and they let it go. While in Punta Cana she used all the baby food, diapers etc as esplained, this was quite a bit of weight and replaced it with small souvenirs (1/2 kg tops) and was told she was 8 kg over

8 x $7 is 56 Canadian so they asked her for $45 US, close to exchange rate

Conchman · #8 11-30-2005, 06:48 PM

read post wrong. never mind

Hlywud · #9 12-01-2005, 06:17 PM

Scam must be stopped , airline told me it would take 6 to 8 weeks to investigate my daughters claim.

Air Transat next time instead, #$%^ them at SkyS, almost as bad a governments with their hands in the cookie jar.

ricktoronto · #10 12-01-2005, 09:04 PM

Don't expect great service from Air Transat either however. They are all cut from the same bolt.