Maintaining a Claro phone number from abroad

[Drro]

Thanks for the clarification. Now does anyone know if Viva has the same option?

Thanks
Ro

[Richard Alberto]

With Claro you can only have roaming with an active account agreement and not with pre-paid service (using pre-paid calling cards)

[rubio_higuey]

You can have Claro pre-paid roaming, but with CDMA phones only
Claro que tienes ms

[meregirl]

Originally Posted by POP Bad Boy

......I have the number and it's no longer toll free...........

it is: 809-200-3224

You can charge the phone by calling that number and entering in your card number that you bought........

......they ask your phone number etc...........

PopBadBoy

I just tried to call that number and it said it was disconnected. I am in the same boat and am returning to the DR at the end of December and my number is supposed to expire at the beginning. Does anyone have any other suggestions? I can have someone buy me a card down there but I still need to get it loaded to my phone.

[ehunter]

Santo Domingo: 30th January, 2009 – ezetop is pleased to officially roll out its operations into the Dominican Republic with Claro Codetel, the leading Mobile Phone Operator there. With this agreement, the considerable Dominican community living abroad will now be able to send recharge back home instantly to the Claro mobile phones of their relatives - people will be able to send Claro recharge from over 50,000 US retail stores and from Welcome to ezetop | Send Mobile Phone Credit Worldwide.

ezetop enables relatives abroad to support friends and families back home in a very practical way by delivering airtime credit directly to mobile phones. ezetop provides mobile phone top-up services into more than 50 mobile operators around the world including the Caribbean, Latin America, Africa and Asia.

Victor Simón, Claro Codetel Recharge Manager said: “In Claro we always look to go beyond the expectations of our customers with world-class solutions. Today we reach our goal by providing to the Dominicans who live abroad the means to ensure that they stay connected with their family and friends in Dominican Republic.”

Charles Jaunie, ezetop's Sales & Marketing Manager said: "We are delighted to extend our services to Dominican Republic and to add Claro Codetel to our partners, the most important telecommunication company in the Dominican Republic. We are delighted to support the significant Dominican community abroad particularly in the US, where we have a large number of retail stores catering to the Dominican community.”

For more information, visit Welcome to ezetop | Send Mobile Phone Credit Worldwide or contact - press@ezetop.com

https://www.ezetop.com/us/en/about-us-news.aspx?n=61

[badpiece33]

Originally Posted by meregirl

I just tried to call that number and it said it was disconnected. I am in the same boat and am returning to the DR at the end of December and my number is supposed to expire at the beginning. Does anyone have any other suggestions? I can have someone buy me a card down there but I still need to get it loaded to my phone.

Dont worry yourself, The card will expire and all you have to do is buy a new pre paid card to reactivate your phone. You will not lose your number for at least 3 months if you dont refill your balance.

[ehunter]

When I was not able to use the service for the DR I sent eztop an email. Here is their response:
===========================================
Dear xxxx,

Thank you for your email.

We are working to integrate this service onto our site and it should be available very soon.

If we can be of any other help or if you have any suggestions for our service please let us know.

Kind regards,

Paul

Paul
ezetop Customer Service
ezetop Ltd.,
Ballsbridge Court, Lansdowne Road,
Dublin 4, Ireland.
Fax: +353 1 633 5774
customerservice@ezetop.com
Welcome to ezetop | Send Mobile Phone Credit Worldwide

[Sooz]

I am trying to figure out how much time I have left and when I call *22 I get Spanish....is there a way to get the message in English?