rockys bar ...not impressed

[chuckuindy]

Last time I was at Rocky's I got a PB&J sandwich and a glass of water in under 15 min. I used the drive thru window.

Chuckuindy

[hifiman]

Last time I was there for breakfast it was served in less then 20 minutes.

However I was sitting with Marco...hmmm

[trina]

I've been to Rockys several times, and don't really recall a long wait at all. The ambiance is always so nice, and they have really great staff to keep you company. No complaints here.

BTW,
The ribs are absolutely fabulous.

ETA:
Why is it that whenever I hear bad reviews about Rocky's, I think it must be a sock puppet? Am I just too suspicious?

[MaineGirl]

I love Ted because he reminds me of my neighbor in Maine called Redbeard.

It's like I am back in my childhood when I talk to him.

[Robert]

Originally Posted by trina

Why is it that whenever I hear bad reviews about Rocky's, I think it must be a sock puppet? Am I just too suspicious?

Yes, very paranoid.

This is the reason I always tell clients not to worry about negative reviews.
If they do provide a great product or service, then the client base will come out and support them and tell it like it is.

If they get a negative review and nobody defends them, then the chances are they have a problem.

[trina]

Originally Posted by Robert

Yes, very paranoid.

Well, thanks Robert!

[Larry]

I could understand you being upset at the service and not wanting to go back but if you dont go back, you will be cheating yourself.

Rockys is not known for it's service but what it is known for it's it's friendly, relaxed atmosphere. There is not a better place in Sosua to meet expats and the vast majority of people that go in there are genuine people.

The food is also very good and reasonably priced. You might have to wait longer than you want for your order and occasionally it might come out wrong but in my opinion all of the positive things about Rockys make up for that.

If you are going to be in Sosua for a while I recommend going to Rockys for breakfast and staying on to have an extra cup of coffee and soak in the atmosphere. If you have a laptop, you can surf the net as Rockys has WIFI. You can also go by in the evening for a beer as there is usually a decent crowd of people who can give you invaluable advice about living in Sosua. Nobody in there has any adgenda and if they do, they are quickly weeded out.

I have been returning to Rockys for years now. There must be a reason for it

I can't wait for the July 4th party.

Larry

[Malibook]

Originally Posted by blondytomato

Once the waitress left the table and realised i had not ordered burger and chips she promptly removed it from in front of me and told me i didnt order that and must wait for my meal....ok.So my boyfriend now had to go to work another 30 mins i waited for my chicken and chips and was left sitting in the restaurant alone.

That is pretty bad customer service.
First of all she should have apologized.
Then she should have asked if you still wanted the chicken and offered you your burger on the house.
A nice display of customer service would likely alleviate the waiting pains and keep a happy customer.

[FireGuy]

Originally Posted by Malibook

That is pretty bad customer service.
First of all she should have apologized.
Then she should have asked if you still wanted the chicken and offered you your burger on the house.
A nice display of customer service would likely alleviate the waiting pains and keep a happy customer.

In the DR...

even at Rocky's...

jejeje - good one.

Gregg

P.S. - I know you were serious; but come on now.

[Angel_04]

I've been to Rocky's a few times... food is good, atmosphere lovely and you sometimes even get to chat with ol Rocky himself--who by the way is a wealth of knowledge! Super nice guy.

I do understand the op's gripe about going to an establishment and not being satisfied with the service...been there, done that...bur hey, that does happen often in the DR... this isn't North America that we're talking about... the pace of things is much more relaxed... etc.

I do not think that coming onto a public forum and bashing Rocky's was the way to deal with this.. personally, I think you should have contacted Rocky himself, who, more than likely, would have dealt with it privately and taken care of it somehow... and if not, THEN you resort to the public forum.