Why they don't update info online?

[castro]

Has anyone ever wondered why it takes so long for immigration to change the status of your application info online? First of all, all they ever say is check online that's the only place you can get any info. But if that's the case then why don't they take the time, and try to update the freakin thing more often. And maybe they would receive less calls and e-mails. We have finally made it to the end of this very long process, but yet nothing has changed online. The medical,or the fact that he has been approved. So for all of you out there in the same sitiuation don't give up maybe they just did'nt change or update your online status. Or you may recieve a call soon to hand in your passport. During this process I never heard or were asked to bring anything in.( they asked my husband something minor to do with his medical, but it ended up fine in the end) And it took a total of nine months to reach the end.
As hard as this whole process is why do they put us all through this, with no info, calls, or answer e-mails and so on for months. All I can say is hang in there, it will come to an end believe it or not.