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Punta Cana Beach Resort

Rating: Horrible Phone: 809-221-2262 Website: www.puntacana.com
Location: East Coast Fax: 809-687-8745 E-Mail: [email protected]
City: punta cana Contact: Value for money: Horrible
Food: Average Decor: Horrible Service: Horrible
Comments:
Never stay at the Punta Cana Beach Resort. I stayed there in Oct. 2000. The shower had a glass wall, anyone walking by the bungalow could very easily see you while you showered. Staff refused three requests from me to install a shower curtain (small nails indicated there was a shower curtain there at one point).

Almost a week before my scheduled departure I called the front desk for a golf cart ride to the highway. I was "hijacked" and taken to the front desk where they demanded I pay immediately for $20 of long distance charges (95% of which were hotel access fees to 1-800 lines), I pointed out that I was not checking out, they continued to insist I had to pay immediately. Front desk staff were obsessed with getting my credit card number, I paid with Dominican currency.

Staff did not want anyone using swimming pool after dark for no valid reason (pool lights were on).

Exterior walls of bungalow lacked 3 inches of meeting rook, mosquitos and lizards entered freely. Floor totally soaked after moderate rain (roof was not leaking, the structure was simply not watertight). Dominicans at scuba shack played boombox every afternoon at full blast.

This place was almost deserted, very few tourists. Avoid Punta Cana Beach Resort.
Author E-Mail: [email protected] Review date: 05/19/2002

 

Comments

Horrible service! The food was terrible I even found broken glass in my salad. My room was broken into and my watch and camera were stolen along with $120 in cash. When I reported it to security they said I must have just misplaced them and did nothing further. I will never return to this hotel/resort.
Author: Bruce Skelley Posted at 11:01 07/28/2005
I agree. I had a horrible time. If you are thinking of going to LTI, dont do it
Author: CHRIS Posted at 17:01 01/19/2004
WELL I HAVE NOT BEEN THERE AND FROM WHAT I HAVE HEARD IS THAT IT IS A VERY GOOD PLACE TO GO TO AND THAT YOU WILL NOT REGRET GOING THERE
Author: ROSELIS Posted at 19:59 09/18/2003
Just came back from punta cana stayed at bavaro princess unfortunately not very impressed with the services, I traveled with my 83yrs
old mother and according with the manager on duty at the time of checking in (Which Took over an hr)The facilities are not equipped to handle handicap peoples, in ours room it took about 12 calls and more than 3hrs for room service to fix the room(Towers & fix the beds) and open the minibar so we could have something to drink on a very hot and humed May month, in our departure at the airport things are not very organized and must wait for long time out in the heat, the beach and sorrounding are very relaxing and beautiful , food service is fine and the staff will provide above average services...... of couse they expect a good tip!!
Author: Cris Posted at 17:48 06/3/2003

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