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Sosua Bay Hotel

Rating: Average Phone: Website:
Location: North Coast Fax: E-Mail:
City: Sosua Contact: Value for money: Horrible
Food: Above average Decor: Average Service: Average
Comments:
We were confirmed into a one bedroom unit with king size bed and a living area with kitchen and pull out couch with balcony. We were just one of many couples or families that had similar confirmed accomodations. We were given a hotel room with two double beds. The front desk at the hotel and the manager in particular did nothing to fix the problem. Because we thought we had the one bedroom suite we had brought some food along with us and had planned to eat our suppers out. Since we did not have a kitchen area as promised we were forced to buy the food plan at a cost of $1068 US. This was a lot of money when you did not plan for it. The rest of the staff at the hotel were very nice but the management made us feel like we were the problem and we should be happy with the room we had. We have traveled 28 of our 33 years married. The treatment we received by the front desk staff was the worst we have ever experienced. I think that Starz resorts need to do a lot of training for their staff.
Author E-Mail: [email protected] Review date: 02/13/2003

 

Comments

You brought some "FOOD" should have stayed at home.
Author: Ken Posted at 15:01 12/18/2003
To the previous commentee...perhaps either yourself or your travel agent have not been educated on the glories of buying "all-inclusive". You probably would have paid per person for your whole vacation just what you ended up paying for the meal package.
Author: Chicago,IL Posted at 1:26 10/4/2003

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