I have stayed at many Hotles in the Punta Cana / Bavao area over the last two years. Recently I had reservations at Riu however due to some technical problems was unable to stay there. Through a very good friend he was able to get my party rooms at the Catalonia Royal. I should note I am an American business person who is in the Domincan Republic at least once a month, so I have visited many hotels.
I was truly impressed with everything. The staff is Excellent, attentive, always have a smile, and just good folks. They really know how to take care of a business person. The night desk manager is a wonderful person who will take care of any problem, of which I have only had one minor problem.
The rooms are exceptional. Well designed, spacious, and rather grand. The air conditioning is excellent. You will find a well stocked coffee machine in your room, plenty of towels, plenty of hot water and a room kept spotless.
The food is beyond belief. The attentive presentation is part of a well considered and planned menu. The selection, from a menu, no buffet here, is a good selection of well though out dishes and tastes. I am quite partial to the Lobster and the Shrimp in garlic sauce. You won;t find anything to match it. And let Raul select the wine ! He has an exceptional taste in wines.
I have not used the pool since most of time is out of the Hotel during the day, BUT, it is very nice and well maintained. I am sure there is so much more, which I have yet to discover.
And you can always go over to the Catalonia, a short walk, for great entertainment and dancing in the evening.
What is most impressive are all the staff. Everyone has a smile, is ready to assist you and makes a major effort to learn your name. Luis at the bar knows what I drink and has one ready when I walk trhough the door. Raul, Edward and Johan will be there to serve you an oustanding breakfast and lunch. Dinner, well make your reservations early, for an experience you won't soon forget.
Now it should be added that I have stayed at the Catalonia Bavaro also, so I am partial to this Hotel complex. I have many good friends there and at the Royal now. You will also and return there many times.
In the last word, you MUST stay at the Catalonia Royal ! You will thank everyone for a wonderful stay.