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Celuisma Tropical Playa Dorada (formerly Playa Naco)

Rating: Average Phone: 809-320-6226 Website:
Location: North Coast Fax: E-Mail:
City: Puero Plata Contact: Value for money: Average
Food: Excellent Decor: Average Service: Average
Comments:
I (and 5 friends) have just returned from a week (March 24th-April 1st) at the Celuisma Tropical Playa Dorada and although it wasn’t a 5 star resort and is rated as a 3 star, I was quite impressed! This was my third time to Puerto Plata and first time staying in a resort that was less than a 4.5 star. I must say that although I was quite skeptical on my way there, I was quite pleased with what was presented. When visiting the Dominican Republic people need to keep in mind that we are traveling to a third world country and standards are very different than the luxuries offered here in North America.

Check-In: We arrived at the resort around 2 a.m. and there were a lot of people checking in at the same time. The front desk had packages with room keys and necessary information all ready to go so this was a breeze. Getting a bellboy to help us to our room however took quite a while…. But what do you expect when there are around 100 people checking in all at the same time.

Resort grounds: The grounds were gorgeous with lots of plants, flowers, trees. The grounds were very well kept and you would always find someone making them look even nicer. The buildings were a little old but the resort was built in 1997 and the years are starting to show. Inside the buildings were nice and simple and always clean!

Beach: The beach was gorgeous! I can’t believe people would say that it was dirty and not well kept. We always saw people cleaning up the beach and getting rid of all the seaweed. Furthermore, the Playa Dorada beach was renovated recently making it wider and adding more sand. The ocean water was dirty however, after 6 days of rain what do you expect?! Rain and thundershowers often cause the ocean to bring up lots of seaweed and sand along with the tide which was the case during my week there.

Rooms: The rooms were simple and didn’t have much to them however were just enough for what we needed… after all how much time do you spend in there? We found the beds to be very comfortable and always clean. The room was always well kept very clean. Our toilet had a little bit of a leaking problem but we dealt with it! Otherwise, the bathroom was very clean as well. Sketchy bathrooms worry me but I was very content with this bathroom.

Restaurants/Food: I can’t say enough about the food at this resort. I was always very impressed with the buffet and frequently went back for seconds or thirds. There was always something amazing to eat and always a great variety. The a-la-carte restaurants were AMAZING!!!! I enjoyed my food at all three!!! As for cockroaches scurrying across the floor…. Can’t say that I even saw one!!!

Staff/Animation: I can’t say enough about these individuals. Everyone on this resort was always friendly and wanting to help. I always got a friendly “Hola” while walking around the grounds. There were some individuals that worked in the buffet that were questionable but I think it was a communication barrier! The Animation staff was also a lot of fun. They were always kind and genuine individuals that truly cared about making sure guests have a good time. They have an incredible amount of energy considering these individuals start working at 8 a.m and work right until 11 p.m, and continue the night only to be responsible to take guests out to the disco afterwards! Thanks to them and a big GRACIAS to Junior, Mini, Maria, Alvaro, Emanuelle and the many others that made our trip a memorable one!

The only negative thing about our entire trip was that it rained for almost 6 days out of our 7 there!!!! Luckily this was a free trip!!!! The weather was upsetting but the experience made up for that!!! The resort has been recently taken over by a new company and many new changes have begun. There are areas of improvement needed but I’m sure that this resort will rise to the occasion!

Author: Annonymous Review date: 04/13/2007

 

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