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 I am not getting my daily news or weekly travel news
Solution Email providers like AOL, Yahoo!, Hotmail, and others are constantly changing their methods to classify email. Our system delivers email to all accounts the same way, and the vast majority get it in their main inbox.

Some email providers filter messages based on content, subject line, or the "From" address and may put your email into the recipient's bulk mail folder. We recommend that list recipients add our domains to their 'Approved Sender' list, also known as whitelist, if they have their email accounts with one of these email providers.

For email service providers that do not offer such Approved Sender lists or whitelists, we recommend requesting the provider to ensure that mail from the dr1.com domain and coming from the IP address range 65.254.48.178/182 be permitted. Mail claiming to be coming from us can also be verified using Sender Policy Framework.
http://www.openspf.org/

Daily News and Message Board emails:
If you are not receiving your Daily/Travel News or the confirmation message after signing up on our message forums, then please check your spam folder just in case the email got delivered there instead of your inbox. If so, click the news or confirmation message and click This is Not Spam, which will allow future messages to get through. We recommend that you do the following to avoid accidentally filtering our future messages:

AOL Users:
1. Click Mail in the toolbar at the top of your AOL window
2. Select Block Unwanted Mail
3. Click Custom Sender List
4. Select Allow only the senders and domains listed below
5. Enter this domain: dr1.com
6. Click Save.

Hotmail Users:
1. Click Mail, then Options (next to the Help link)
2. Click Junk E-Mail Protection
3. Click Safe List
4. Enter this domain: dr1.com
5. Click Add

Outlook Users:
1. Select Actions from the top menu bar, then select Junk E-mail followed by Junk E-mail Options.
2. Select Safe Senders, then Add.
3. Type dr1.com and click OK.
4. Type sender's 'from' address and click OK.
5. Click OK.

Article Details
Article ID: 3
Created On: 13 Dec 2005 02:32 PM
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