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Barcelo Golf Resort

Rating: Average Phone: Bavaro Website: www.barcelo.com
Location: North Coast Fax: 1 809 686 95 57 E-Mail: [email protected]
City: Bavaro Contact: Value for money: Below average
Food: Average Decor: Average Service: Below average
Comments:
We, a family of 6 had made a reservation through Hotels.com for the night of February 17th, 2006 . We had our confirmation and the booking number to show at the Hotel.
At the reception they only had the information of a reservation made for two people, and 2 rooms. Acording to them, the kids had to be paid "extra" . When we complained the man at the reception tried to send us to a small hotel nearby (probably somebody that would pay him a comission) It took us 3 hours to finally get the rooms and had to pay double the price.
It seems Hotels.com is NOT a good way to book in Dominican Republic or at least, for sure , not a trustable way to book in any of the Barcelo Hotels in Bavaro.
At the reception we were treated as though we had been trying to cheat them and the lilltle time we had to enjoy the place was spent dealing with the Reception man.
Author E-Mail: [email protected] Review date: 03/4/2006

 

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